Staff trained to deal with abusive customers
A local authority says it will do whatever is necessary to protect staff at the Southern Recycling Centre.
An unnamed Rushen resident has this week been banned from the facility - formerly known as the Civic Amenity Site - for six months for verbally abusing workers there.
It's the first time such action has been taken.
Clerk to Port St Mary Commissioners Alastair Hamilton has told Manx Radio there is an undercurrent of such abuse at the site.
He says staff have been trained to handle these situations
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