Regular updates help maintain public trust and manage crises effectively, says IC
The Information Commissioner is warning businesses to plan how they’ll communicate if they fall victim to a cyber attack.
Alexandra Delaney-Bhattacharya says providing updates "little and often" is usually the most effective approach.
She adds that her office will examine how organisations manage public communication during incidents.
The Commissioner says openness is key to maintaining public trust:
Person dies following road traffic collision at Hillberry
Police provide update after incident closed roads in the area
Contractors to start installing 20mph signs in Douglas and Onchan
Infrastructure Minister confirms work will start next week
Road closures in place following incident in Hillberry area
Police response ongoing with Little Mill Road, Cronk-ny-Mona and Creg Ny Baa affected
Accessible bus stops rolled out across Bus Vannin network
Department of Infrastructure says upgrades will make travel easier for wheelchair and mobility scooter users
£1 million National AI Office launched to coordinate artificial intelligence policy and adoption
NAIO to oversee strategy, guidance and skills development across public and private sectors