TravelWatch Isle of Man is holding a public meeting on Saturday morning from 10am at the Villa Marina in Douglas.
Guest speakers from the airline and road transport industries will be taking questions from the travelling public, and there'll also be an update on Steam Packet issues.
Chairman Brendan O'Friel says many problems could be solved at source by a better approach to customer service:
Steam Packet cancels some Larne and Heysham sailings
Company says it's to provide 'continuity of service'
Murder trial starts at Douglas Courthouse
Twelve jurors to consider juvenile case
Minister: Taxpayers aren't directly paying for repairs
Minister clarifies comments over who is footing the bill
Crews attend late night bedroom fire in Foxdale
Two occupants checked by paramedics for smoke inhalation