A statement from the Office of Fair Trading offers scant comfort for those waiting for refunds from the cancelled Isle of Man Bay Festival.
They say despite repeated requests, they haven't got the information they were after from organisers, Isle of Man Bay Festival Limited.
The OFT admits it will only add to the frustration and concerns of consumers.
John Moss reports (audio file attached):
Mountain Road reopens
Route has been closed since Wednesday due to icy conditions
Patients 'strongly satisfied' with virtual GP pilot
Service to be evaluated before decision on whether to expand to other practices
Island to mark the golden anniversary of the Millennium of Tynwald
Tynwald Ceremony Arrangements Committee to oversee the organisation
Douglas Council looking for residents views on the future of Noble's Park
Local authority wants to know what could be improved in the area
Tynwald backs major overhaul of Isle of Man planning system
A more efficient, user-friendly process is promised