OCSIA advice to Island residents
People are being urged to ‘stay cautious’ following global disruption to Microsoft.
Services including Outlook went down today (13 November).
It’s believed the technical issue has now been addressed and customers, and regions, are ‘gradually’ being brought back online.
On the Isle of Man the Office of Cyber Security and Information Assurance has warned that scammers may try to take advantage of the situation.
People are being told to be cautious if they receive unexpected emails, text messages or phone calls claiming there is a problem with your account.
OCSIA has the following advice:
- Don't click unexpected links asking you to sign in or reset your password.
- Never share passwords or verification codes.
- Don't give an unsolicited caller remote access to your device.
- Be wary of anyone requesting payment to restore your account or services.
The office is telling people to ‘stop and verify’ requests using contact details you know and trust.
Microsoft does not make unsolicited calls offering technical support and genuine error messages will not contain telephone numbers for you to call.
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