Legal advice has been sought after raft of issues
Isle of Man Energy will be asked to audit 23,000 customer accounts to check for errors.
The Office of Fair Trading says it follows 150 complaints about billing issues.
Legal advice has been sought in light of ongoing problems with gas bills – in one case one customer reportedly had more than £60,000 wrongly debited from their account.
North Douglas MHK John Wannenburgh is the chair of the OFT:
College outlined 'fragile' financial position in letter to enterprise minister
King William's College received £2.25m loan in 2025
'Stay cautious' after global disruption to Microsoft
OCSIA advice to Island residents
Tiny percentage of government buildings have solar panels
Earlier this year Manx Utilities was granted approval for 1,200 panels (735kW) on the NSC
Douglas East candidate says integrity of whole election has been cast into doubt'
Dave Mackey backs calls for a full recount of September's vote